Do we disclose your personal information to anybody?
Suzuki Queensland may disclose your personal information in certain circumstances.
For example: Sometimes we are required or authorized by law to disclose your personal information. For example we may disclose your personal information during the registration or transfer of a vehicle, or to an insurance company transacting Compulsory Third Party insurance. We may also disclose your personal information to the Motor Vehicle Manufacturer or Distributor to ensure the proper registration of Warranty details for the protection of the customer's vehicle. Suzuki Queensland may also disclose your personal information to a third-party, such as a finance provider to market you with finance offers.
Ensuring your personal information is up to date
Suzuki Queensland relies upon the personal information we hold about you to efficiently conduct our business of providing motor vehicle sales and services. For this reason it is extremely important that the information we collect is accurate, complete and up to date.
During the course of our business relationship with you, we may ask you, from time to time to tell us of any changes to your personal information; however, you may wish to contact us at anytime to furnish us with changes to your circumstances.
Is my personal information secure?
The protection of your personal information is a priority for Suzuki Queensland.
We take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorized access, modification or disclosure.
Suzuki Queensland employs a number of means to protect your personal information including:
Restricted access to personal information
We enter into confidentiality agreements with employees, contractors and third party organizations
Regular reviewing and testing of our technology in order to improve the levels of security
Can I access the personal information Suzuki Queensland holds about me?
You may request access to any of the personal information we hold about you.
In most cases, a summary of personal information such as your name and address details, contact telephone numbers are freely available to you by contacting any one of our branches.
All requests for access to personal information will be handled as quickly as possible and we shall endeavour to process any request for access within 30 days of having received the request. For requests for information which may be held in archives, a fee may be charged to cover the cost of retrieval and the supply of the information to you.
Suzuki Queensland may be required by law to retain your personal information for a period of time after you have finished a relationship with us. After the required time has passed, we will attend to the destruction or deletion of your personal information.
If you would like to access the information we hold about you or more information on our privacy policy, please contact us on 1300 502 925 or go to this page
Marketing Communications
Like most businesses, marketing is important to Suzuki Queensland and its Authorised Dealerships. We like to stay in touch with clients and let them know about new products, as well as using contact lists to promote these new products. When you provide your personal information to Suzuki Queensland, we will ask you to choose as to whether or not you wish to receive further information about promotions and other products. Suzuki Queensland and its Authorised Dealers may contact you from time to time on an ongoing basis to provide you with information in relation to promotions, products and services, by email unless you indicate otherwise. If a person indicates to us that they do not wish to receive this information, we will not send further communications to them.
Individuals are always welcome to accept or decline communications from Suzuki Queensland and its Authorised Dealers. At any time a person may opt-out of receiving communications. If you are receiving promotional information about Suzuki Queensland or its Authorised Dealers you do not wish to receive, you may remove your name from our list by contacting the Suzuki Queensland via our online enquiry form at https://suzukiqld.com.au/shopping-tools/enquiry or via email at suzuki@suzukiqld.com.au, asking to be removed from our mailing list.
