Suzuki has claimed the top podium position in an independent industry assessment of customer ratings for new cars in 2018, scoring five stars for reliability, value for money and overall satisfaction.

Leading independent research and ratings agency, Canstar Blue said Suzuki also also earned four stars for driving experience, point of sale service and car servicing.

The win also gave Suzuki the title of having the 'Most Satisfied Customers - Small Car' for the third year in a row.

More than 2,300 Australian motorists took part in survey undertaken by Canstar which is focused on educating and helping consumers to make better financial decisions.

For this year's survey, Canstar rated 15 different car brands.

Suzuki swept past Honda, Hyundai, Kia, Mazda, Mercedes, Toyota and Volkswagen which all scored four stars for overall satisfaction; as well as Audi, BMW, Ford, Holden, Mitsubishi, Nissan and Subaru which all scored just three stars for overall satisfaction, according to the report.

As well as identifying which car brands are rated highest in Australia, Canstar also asked motorists to vote for the biggest factors in their purchasing decisions.

They rated, in order from highest:

  • Price
  • Style (design and color)
  • Running costs
  • Lifestyle
  • Safety rating and features
  • Size

The results come from customers who have purchased a brand new car from a dealership in the last three years.

Brands must have received at least 30 responses to be included.

"The Canstar accolade is yet another welcome win to add to the string of awards which Suzuki has claimed from the RACQ and other leading motoring organisations, for having the most economical cars to own and operate," said Suzuki Queensland's General Manager - Sales and Marketing, Mr Stephen Craig.

"Suzuki's renown pillars of compact car design expertise, reliability, durability, economical running costs and value for money have been augmented in recent years with a growing reputation for now offering superb comfort and convenience features as standard equipment."

"Motoring journalists are more and more frequently describing how impressed they are with Suzuki's features, noting they are ordinarily only found on cars costing many, many thousands of dollars more than Suzuki's very moderate, retail prices," he said.

Canstar Blue is Australia's premier research and expert ratings agency working with customer satisfaction ratings, bundled with professional research, across 200+ different categories. Visit https://www.canstarblue.com.au/vehicles/overall/ for more information.